Mortgage Lenders. Grow Volume. Manage Risk.

Policy Servicing

Secure online servicing makes it easy to access current policies and perform self-service functions. Here’s all you can do:

• Review the status of a certificate
• Update your loan number; enter a loan closing date
• View premium history
• Perform service transfers and loan sales. Request a Payoff Estimate; terminate a certificate.
• View and print your Commitment or Certificate of Insurance PDF
• Generate various reports: Cancelled Coverage; Premium Refund; Billing; Outstanding Commitment; EDI Transactions

e-PMI^® also lets you upload and send your electronic documents directly to Policy Servicing.

To obtain a username and password to access e-PMI, please send us an email with your contact information.

Flow and Bulk Primary Servicing Support:

Hours of operation: 6 a.m. to 4 p.m. PST, Monday – Friday
Toll-free Telephone: 800.366.1143
Fax: 925.658.6191
Email: customerservice@pmigroup.com