Servicers

Servicing Contacts

When you have loan servicing questions or need assistance, please just give us a call or send an email to the contacts below.

Policy Servicing

Department

Contact

Hours of operation: 6 a.m. to 4 p.m. PST, Monday – Friday

Flow and Bulk Primary Servicing
Customer Support

Tel: 800.366.1143
Fax: 925.658.6191
Email us »

Loss Mitigation

Department

Contact

Loss Mitigation

Tel: 800.685.4764
Fax: 888.305.2956
Email us »

Delegated Workouts/Reporting

Borrower Outreach

Tel: 800.497.4764
Email us »

Claims & Default Reporting

Department

Contact

Claims & Default Reporting

Tel: 800.795.4764
Fax: 888.305.2978

General Claims Inquiries & Filing of Initial Claims and Supplemental Claims

Submission of Servicing Documents

Default Reporting

REO Offers

Pool Marketing

Quick Links

e-PMI^® SERVICING

Your secure, self-service channel for all functions
Learn More »

For support, call 1-800-366-1143

Help for Borrowers
With PMI-Insured Loans

Home Preservation Program
Learn More »

Contact Us Online

Thank you for your interest in The PMI Group, Inc. and PMI Mortgage Insurance Co. To contact us, please submit the Information Request Form.

Corporate Mailing Address
PMI Plaza
3003 Oak Road
Walnut Creek, CA 94597
(800) 288-1970

Phone Inquiries

Locate a PMI Representative »

National Underwriting Center »
(800) 759-4PMI (4764)

e-PMI Origination »
(877) 764-ePMI (3764)

e-PMI Servicing/Policy Servicing »
(800) 366-1143

Loss Mitigation »
(800) 685-4PMI (4764)

Claims & Default Reporting »
(800) 795-4PMI (4764)

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